At ph565, protecting the personal information of Filipino players is a core obligation, not an afterthought. This Privacy Policy explains what data ph565 collects, how it is used, who it may be shared with, and what rights you have over your own information.
Before diving into the full policy, here are the six core principles that guide every data decision at ph565.
ph565 only collects personal data that is strictly necessary for operating the Platform, processing transactions, meeting KYC/AML obligations, and delivering responsible gaming tools. We do not collect data for its own sake.
ph565 does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your account details, transaction history, and gaming activity are used solely for the purposes described in this policy.
All personal data processed by ph565 — including payment details, identity documents, and account credentials — is stored and transmitted using industry-standard encryption protocols. Access to sensitive data is restricted to authorized personnel only.
Philippine data privacy law gives you meaningful rights over your personal information — including the right to access it, correct it, and request its deletion. ph565 provides clear, accessible channels for Filipino players to exercise these rights.
ph565 is clear and specific about the purposes for which each type of personal data is collected and used. We do not repurpose your data for undisclosed uses without your knowledge or, where required by law, your explicit consent.
Personal data held by ph565 is retained only for the period required to fulfill the purposes for which it was collected, or as required by applicable Philippine law, including anti-money laundering and tax record-keeping obligations.
This Privacy Policy ("Policy") describes how ph565 ("ph565," "we," "us," or "our"), the operator of the online gaming platform accessible at ph565.org (the "Platform"), collects, uses, stores, discloses, and protects personal information relating to registered and visiting users ("you," "your," or "the Player").
ph565 operates in the Philippines and is committed to upholding the data privacy rights of Filipino players in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC).
By registering for a ph565 account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein. This Policy forms part of ph565's Terms and Conditions, which you accept upon registration.
ph565 collects personal data across several categories, depending on the nature of your interaction with the Platform. The following sets out the types of personal information ph565 may collect and hold:
ph565 does not collect sensitive personal information beyond what is required for KYC/AML compliance and responsible gaming obligations. Where ph565 needs to collect a specific category of data not listed above, this will be disclosed to you at the point of collection.
ph565 collects personal data through the following channels and mechanisms:
ph565 uses your personal data for specific, legitimate purposes. The following table outlines the primary purposes for which each category of data is processed:
| Purpose | Data Used |
|---|---|
| Account creation and management | Identity information, contact details, security credentials |
| Processing deposits and withdrawals | Financial information, identity information, transaction records |
| KYC / AML compliance | KYC documents, identity information, financial information |
| Delivering games and services | Account data, gaming activity, technical data |
| Responsible gaming monitoring | Gaming activity, behavioral data, account data |
| Customer support | Contact details, communications, account data |
| Fraud prevention and security | Technical data, identity information, financial information |
| Platform improvement and analytics | Behavioral data, technical data (aggregated and anonymized) |
| Marketing communications (where consented) | Contact details, gaming activity (for personalization) |
| Legal and regulatory compliance | All applicable categories as required by PAGCOR and Philippine law |
Under the Data Privacy Act of 2012 and its Implementing Rules, ph565 relies on the following lawful bases for processing your personal information:
ph565 does not sell your personal information. ph565 may share your personal data with third parties only in the limited circumstances described below:
ph565 uses cookies — small text files stored on your device — and similar tracking technologies to operate the Platform, enhance your experience, and collect analytical information. The cookies used on ph565 fall into the following categories:
You may configure your browser to refuse some or all cookies. However, disabling strictly necessary cookies may prevent you from accessing certain features of the ph565 Platform, including account login and gameplay. For information on how to manage cookie settings on your device's browser, refer to the browser's help documentation.
ph565 retains personal data only for the period necessary to fulfill the purposes for which it was collected, subject to any longer retention period required by applicable Philippine law.
As a general guide, ph565's data retention periods are as follows:
Upon expiry of the applicable retention period, ph565 will securely delete or anonymize your personal data. Where data is no longer needed for its primary purpose but must be retained for a legal or regulatory reason, access to that data will be restricted to authorized compliance personnel only.
ph565 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph565 will notify the National Privacy Commission and, where required, affected players, within the timeframes prescribed by the Data Privacy Act and NPC Circular No. 16-03.
Under the Data Privacy Act of 2012, Filipino players have the following rights with respect to their personal data held by ph565. You may exercise any of these rights by contacting ph565 through the channels described in Section 13:
| Right | What It Means |
|---|---|
| Right to Be Informed | You have the right to be told what personal data ph565 holds about you, how it was collected, and how it is being used — which is the purpose of this Policy. |
| Right to Access | You may request a copy of the personal data ph565 holds about you, along with information about how it has been processed. |
| Right to Correction | You have the right to request that ph565 corrects any inaccurate or incomplete personal data it holds about you. You may update many account details directly via your account settings. |
| Right to Erasure | You may request deletion of your personal data where ph565 no longer has a lawful basis to retain it. This right may be limited where ph565 is required by law to retain specific records. |
| Right to Object | You may object to ph565's processing of your personal data on the grounds of legitimate interests, including direct marketing. Where you object to marketing communications, ph565 will cease sending them. |
| Right to Data Portability | You may request that ph565 provides your personal data in a structured, commonly used format that allows you to transfer it to another data controller where technically feasible. |
| Right to Lodge a Complaint | If you believe ph565 has handled your personal data unlawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph). |
ph565 will respond to verified data privacy requests within thirty (30) calendar days of receipt, or within such other period as prescribed by applicable NPC regulations. ph565 will not charge a fee for responding to data subject requests unless requests are manifestly unfounded or excessive.
The ph565 Platform is strictly intended for adults. Access to and participation in any real-money game or service on ph565 is limited to individuals who are at least 21 years of age, consistent with PAGCOR's minimum age requirements for online gambling in the Philippines.
ph565 does not knowingly collect personal information from individuals under the age of 21. If ph565 discovers or has reason to believe that a person under 21 has provided personal data to the Platform or has registered an account, ph565 will:
Parents and guardians are strongly encouraged to use device-level parental controls and internet filtering tools to prevent minors from accessing online gambling platforms, including ph565.
ph565 may update this Privacy Policy periodically to reflect changes in its data processing practices, applicable Philippine law, or regulatory guidance from the National Privacy Commission. Where updates are material — meaning they affect your rights or how ph565 uses your personal data in a significant way — ph565 will notify registered players by publishing the updated Policy on the Platform and, where appropriate, by sending a notification to your registered email address.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. ph565 recommends that you review this page periodically to remain informed of current data practices.
Your continued use of the ph565 Platform after an updated Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the Platform and may request voluntary account closure.
If you have questions about this Privacy Policy, wish to exercise any of your data privacy rights, or need to report a privacy concern, you may contact ph565 through the following channel:
Data Privacy and Support Email:
[email protected]
ph565's support and data privacy team operates 24 hours a day, 7 days a week, on Philippine Standard Time (GMT+8). Please include "Privacy Request" or "Data Privacy" in the subject line of your email to ensure your inquiry is routed appropriately.
ph565 will acknowledge receipt of your privacy-related request within five (5) business days and will respond substantively within thirty (30) calendar days, subject to any additional time permitted under applicable NPC regulations for complex requests.
ph565 takes your personal data as seriously as your gameplay. Join over 50,000 Filipino players who trust ph565 for live casino, slots, bingo, keno, and sports betting — all in Philippine Peso, all secure.
Gambling is strictly for players aged 21 and above. ph565 operates in compliance with PAGCOR's regulatory framework. Play responsibly.
ph565 is committed to safe, responsible, and transparent gaming for Filipino players. The Platform is accessible only to individuals aged 21 years or older, as required under PAGCOR's online gaming regulations. Gambling involves financial risk and is intended solely for entertainment purposes. ph565 provides responsible gaming tools — including deposit limits, session timers, cooling-off periods, and self-exclusion — within every account. If you have concerns about your gambling behavior, please visit our Responsible Gaming page for tools and support resources available across the Philippines.